Terminal 5 is Cool For the record I used the new terminal 5 at Heathrow last week on my way to Los Angeles, and it was a pleasure. Compared to old Heathrow it was open, clean, organized and totally functional. I actually enjoyed the experience. Rosemarie loved the shops, there are lots to choose from. We used Baggage Handling and it all worked perfectly and much faster than Terminal 4 ever was. Keep it up BA it is worth the effort.
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