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	<title>Comments on: How Many Things Does Your Business Do?</title>
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	<link>http://www.thehotaisle.com/2008/07/24/how-many-things-does-your-business-do/</link>
	<description>Fresh Thinking on IT Operations</description>
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		<title>By: business directory</title>
		<link>http://www.thehotaisle.com/2008/07/24/how-many-things-does-your-business-do/comment-page-1/#comment-274</link>
		<dc:creator>business directory</dc:creator>
		<pubDate>Thu, 20 Nov 2008 07:14:30 +0000</pubDate>
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		<description>understanding this process simplification was seeing business through a customer experience lens. By simplifying the processes that impact Customer Experience we can deliver standardization</description>
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