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	<title>The Hot Aisle &#187; harvard business review</title>
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	<description>Fresh Thinking on IT Operations</description>
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		<title>What we can all learn from the Facebook own goal</title>
		<link>http://www.thehotaisle.com/2009/02/26/what-we-can-all-learn-from-the-facebook-own-goal/</link>
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		<pubDate>Thu, 26 Feb 2009 00:20:00 +0000</pubDate>
		<dc:creator>Steve O'Donnell</dc:creator>
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		<description><![CDATA[I picked up a very interesting article on the Harvard Business Publishing site by John Sviokla. When you share information on a social site: Who owns the content? Who controls it?  This question at is the core of Facebook&#8217;s current turmoil around its terms of service. Last week they tried to keep more rights on content [...]]]></description>
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		<title>&#8220;If it is not working you aren&#8217;t using a big enough hammer&#8221;</title>
		<link>http://www.thehotaisle.com/2009/02/18/if-it-is-not-working-you-arent-using-a-big-enough-hammer/</link>
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		<pubDate>Wed, 18 Feb 2009 09:40:36 +0000</pubDate>
		<dc:creator>Steve O'Donnell</dc:creator>
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		<description><![CDATA[My good friend Jon Davis picked up an article by Rosabeth Moss Cantor on The Harvard Business Review that is so good that I wanted to write about it here. &#8220;Managers of the last century, gave speeches, then had their assistants send snail mail letters with the text, and maybe followed up by a phone call to see [...]]]></description>
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