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	<title>The Hot Aisle &#187; maintenance contracts</title>
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		<title>There is no such thing as a free lunch</title>
		<link>http://www.thehotaisle.com/2011/09/03/there-is-no-such-thing-as-a-free-lunch/</link>
		<comments>http://www.thehotaisle.com/2011/09/03/there-is-no-such-thing-as-a-free-lunch/#comments</comments>
		<pubDate>Fri, 02 Sep 2011 23:28:38 +0000</pubDate>
		<dc:creator>Steve O'Donnell</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Opinion]]></category>
		<category><![CDATA[Reliability & Availability]]></category>
		<category><![CDATA[application infrastructure]]></category>
		<category><![CDATA[Cloud]]></category>
		<category><![CDATA[maintenance contracts]]></category>
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		<description><![CDATA[Google has the most amazingly clear terms of service for their cloud products.  The terms are take it or leave it, no promises, no commitments and no come-back. I love the statement that there is no warrant that the quality of services will meet your expectations. It&#8217;s a gem. &#160; Thanks to Harqs Singh for [...]]]></description>
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		<title>Practical Ways to Cut IT Spend</title>
		<link>http://www.thehotaisle.com/2008/07/13/practical-ways-to-cut-it-spend/</link>
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		<pubDate>Sun, 13 Jul 2008 20:23:41 +0000</pubDate>
		<dc:creator>Steve O'Donnell</dc:creator>
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		<category><![CDATA[IT Leadership]]></category>
		<category><![CDATA[Asset Management]]></category>
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		<category><![CDATA[EBIT]]></category>
		<category><![CDATA[Finance]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Maintenance]]></category>
		<category><![CDATA[maintenance contracts]]></category>
		<category><![CDATA[organization structure]]></category>
		<category><![CDATA[relationship managers]]></category>
		<category><![CDATA[Reliability]]></category>
		<category><![CDATA[shared services]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[staff ratio]]></category>
		<category><![CDATA[Storage]]></category>
		<category><![CDATA[Virtualization]]></category>
		<category><![CDATA[Windows]]></category>

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		<description><![CDATA[So we have a sub prime credit crisis that looks like it might turn into a global recession. IT is expensive and highly visible as well as often seen as non core. If you don&#8217;t get your budgets cut this year then you are very lucky and very unusual. I thought that you might like [...]]]></description>
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