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Fresh Thinking on IT Operations for 100,000 Industry Executives

All Posts Tagged With: "Problems"

Zinc whiskers, although a catastrophic problem, are not new (they were discovered in 1948 by Bell Labs). They grow on many zinc coated components and structures commonly used in Data Centers. Zinc coating is used to slow the rusting of steel components. There are two types of zinc coating, Hot Dipped Galvanized (HDG) or electroplated. Only one [...]

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Here is the acid test – our customers often know that there is a service problem before we do. When that happens, as far as our customers are concerned, we suck, we are incompetent and they are smarter than us. Our IT Operations team may be publishing loads of great Key Performance Indicators (KPIs) that show improvements [...]

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Simultaneously the most powerful aspect of and the biggest problem with IT Systems are that they are flexible by design. They are so flexible that that many of our people want to show how smart they are by being helpful and adding value. Unfortunately, being helpful is one of these things that inevitably leads to unintended [...]

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You might think that your data center is under the spotlight, constantly monitored, secure and well designed but what if I told you that typically the second most common cause of catastrophic failures (after electrical) in your Data Center are water leaks? Water can come from three main sources: Leaks inside the Data Center from [...]

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Way, way back in the stone age (whilst I was a student) I worked in the Edinburgh University Computer Labs keeping all of the hardware going. I had got a report of a DEC PDP 9 (drop me a mail if you know what one of these is) that kept restarting every few days all [...]

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We all worry about failures in our data centers, some types of failure more than others. Losing a server is bad, losing a storage array extremely bad! How then might we categorize a full power failure in a data centre? Catastrophic certainly, even careless perhaps? I can hear the questions already: How could I have [...]

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The consequences of data center failure can be pretty catastrophic for your business, so unsurprisingly, you will have very high expectations about availability and reliability. Unfortunately for many of us, our expectations will not be met by reality. Very often the system that is our data center facility is significantly less reliable than we might [...]

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The thing about data centers is just how much power they use.  This one in Cardiff, Wales uses about 20MW of power and has huge strings of batteries storing power to drive the UPS units.  The batteries are kept in dedicated battery rooms that are air conditioned to keep the cells cool and maintain a [...]

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