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Fresh Thinking on IT Operations for 100,000 Industry Executives

Running IT as a Business

Throughout my 20 plus year career in IT consulting, I have noticed that the most successful businesses often have something in common – they run their IT like a business and they treat IT like a key part of the business, and not like an add-on function.  I have been in Qatar for only just [...]
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Your brand is not what YOU say it is, it’s what YOUR CUSTOMERS say it is.

I have spent the last 12 months working with some of the smartest and best funded marketing people on the planet, I have been working with the the really big, household name, IT Infrastructure vendors. I learned lots, lots about marketing, lots about honest analysis and lots about human nature. I learned that marketing isn’t [...]
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Building a world leading cloud in the Middle East

I wanted to share with you my latest news.  A little over a year ago Steve Duplessie and I created ESG EMEA to help reach out and serve new European clients as well as provide local support for many of our ESG US based relationships.  We have been immensely successful in building this business, working [...]
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Is there an option other than Semtex to fix my Data Centre?

There are a lot of them around, Data Centres. A few of them are designed and operated very well and deliver great Power Usage Efficiency. Some could do a bit better, perhaps an airside economiser or two, or some hot or cold aisle containment, or maybe some DC power. Some are just a nightmare and [...]
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Interview with Mike Olson CEO of Cloudera

Cloudera struck lucky in getting a $5M A-round away just before the markets shut down in response to the collapse of the global financial system. Backed by Accel Partners and more recently Greylock Partners they are making a bet that Hadoop with a smart scale out approach to managing large amounts of data is a [...]
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About this Site

Steve O’Donnell is CEO at MEEZA, a major data centre and cloud services company based in Doha Qatar. MEZZA is a joint venture backed by the Qatar Foundation. MEEZA offers advanced and innovative services to business clients underpinning Qatar's stated objective to make the knowledge based society a reality in the region. Prior to MEEZA Steve was Managing Director EMEA and Senior Analyst at Enterprise Strategy Group (ESG). Prior to ESG Steve ran IT Infrastructure Internationally for FDC, He was Global Head of Data Centres at BT running the largest data centre estate and the biggest IT Operation in Europe. He has a worldwide reputation as a thought leader in Green IT having won six industry awards for his 21st Century Data Centre vision and design.
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Yesterday Chris Leahy (my Technical Facilities Manager) and I were agonising over why we had low plenum pressure in our Data Center and why we were seeing symptoms of hot air trapped in the roof void. We looked at all the normal stuff: Leaks in the plenum space Badly sealed floor Cable access holes improperly sealed Blockages in the [...]
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Worldwide, there has been a lot of focus in recent years on reducing the environmental impact of Data Centers. Green always comes at a cost, but once it is viewed as a long-term investment rather than as a quick return on investment (ROI), it can be a viable cost cutting option. Data center investments are [...]
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I don’t normally plug press releases straight from vendors but today I received an email from Emily Wood at Google with a message that I agree 100% with. Cooling data centers is not just about refrigeration – there are lots of options – many of which we have written about here on The Hot [...]
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The problem with computing is everyone wants to make it uniform – fit it into a neat box, categorise it as ‘all the same’, make it autonomic, self-managing and move on. In fact, IT is anything but uniform, so these simplistic approaches fall at the first hurdle. Smart CIOs understand applications need to be treated differently [...]
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Recently I spoke to David Emery a friend and colleague from my time at Coopers & Lybrand. He is now working on a major social media initiative for a global mobile telco. I was interested in David’s perspective as he has been working on a set of solutions to process log files at enormous scale. [...]
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A while back I met Kathrin Winkler, Chief Sustainability Officer at EMC. She was delivering a briefing about EMC’s Corporate Social Responsibility (CSR) activities to a group of industry analysts. Most CSR briefings are as dull as ditchwater and devoid of anything remotely innovative or challenging. CSR is for some just going through the motions [...]
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Data Centre design is an evolutionary process and we can see the first signs of significant change in the latest sites. Co-generation, liquid cooling, cloud computing, high density are all likely to feature in the 2020 Data Centre. How are you placed with your existing Data Centre investments to take advantage of these changes? Will [...]
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Most people who read this won’t have a clue what a Hollerith punched card is. I only just caught the end of the era at University where I learned to program in FORTRAN coding one punched card at a time.  Once the stack of cards was complete, I delivered it to the computer operator for [...]
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If you have been following the storage business for a while, you will have noticed a few changes: Introduction of Flash Memory components as Solid State Disks Serial ATA (SATA) disks becoming popular and growing in capacity (2TB soon) There are lots of other disk technologies around like Fibre Channel and SAS but SSD and SATA are getting [...]
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My old CIO at BT, Al-noor Ramji had a most delightful and endearing way of describing just how unimportant and disconnected IT Infrastructure is from reality by describing us as “The toilet cleaner’s toilet cleaners”. Like other successful CIOs Al-noor had the ability to cut through the noise and explain things as they are. In every [...]
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Both Seagate and Western Digital announced Q2 results last week perhaps signalling a return of confidence in the disk drive channel. Component manufacturers in the enterprise IT channel are an interesting bellwether of market confidence as orders need to be placed in advance of shipments of finished goods. There is a significant delay in revenue [...]
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Around this time, analysts at ESG pull together a ten point list of predictions for the coming year. One of my areas of coverage and of expertise is in the Data Center around power, cooling, reliability and economics. So what’s different this year from prior years? Strengthening fundamental drivers will likely make 2010 materially different from [...]
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Today Microsoft and HP announced an expanded partnership in order to deliver fully integrated application to hardware stacks. It’s a brilliant move, absolutely stunningly smart and spot on for HP. I wrote about Oracle VM and the fully integrated stack that Larry Ellison has been promoting to his customers. Superficially it might seem like a piece [...]
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Back in 2008, Steve O’Donnell wrote an article here on The Hot Aisle explaining one of the challenges he set his team during his time at BT, the difficult task of getting Asset Management right. To summarise, Steve kicked off an audit of the whole estate, and where owners couldn’t be found for kit on the floor, [...]
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My good friend and ESG colleague Terri McClure @esganalysttmac recently blogged about a thought leadership piece I had presented at an analyst call last week. She made a very good job of explaining it and so I thought that I would write a little more about it here: I call the concept the “Golden Triangle” and it [...]
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My colleague at ESG John McKnight, just briefed some summary output from our IT Spending survey.  The results are presented below hot off the press. Security, Storage and Network see the biggest increases in growth but Virtualization software continues to lead in absolute terms. It would be interesting to know how many Enterprises are looking to [...]
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Here is a video from my friend Professor Masood Amin @Massoud_Amin who is the world authority on Smart Grid. If we want to save the planet from global warming, prevent terrorists shutting down our economy and prevent catastrophic failure of our power distribution systems. This is the template of what we need to do and [...]
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For years I have been a prolific photographer of Data Centres all over the world. I have hundreds of images, some brilliant, some out of focus and under-exposed, (I am a data centre guy, not  a professional photographer).  I thought that I might publish some of the better ones with a bit of narrative about [...]
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My friend and colleague Steve Duplessie at ESG just blogged about an interesting court case happening in the USA on The Bigger Truth. “An e-mail archiving company, ZL Technologies, Inc., has sued, been dismissed, and re-sued Gartner – basically claiming that ZL’s placement in Gartner’s “Magic Quadrant” has caused the company damage – namely, that since [...]
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I attended a very interesting dinner event recently at The Boxwood Cafe in London hosted by Andrew Barnes from Neverfail. The objective was to have a discussion about Disaster Recovery and the implications for IT and business. It was a very well attended event with some great input from the CIO and IT Director attendees. Sarah [...]
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